Veteran Affairs · offline continuity
Veteran & Service-Family Paper Forms
Operational paper continuity for network-unavailable intake, source-reference review, assistance/referrals, recognition/benefit references, memorial records, receipts, custody and later digital reconciliation.
Responsible office
Veteran & Service-Family Administration · Kheh'dher of Veteran Affairs.
Manual continuity procedure
- Open the bound Veteran Affairs register and assign the next unused reference in the form
PPR-VETERANS-SERVICE-{REGISTER}-{YYYYMMDD}-{ENTRY}before separating the packet. - Write the same PPR reference on every sheet and supporting item. Record original local receipt time/timezone, receiving staff, privacy marking and physical location.
- Give the submitter the VSA-RCT-6 administrative receipt copy when a submitter is present.
- Keep contact, person/record labels, service-history material and narrative sheets protected. Public display must never expose these protected paper fields.
- For service history, veteran status, awards, recognition, benefits or memorial facts, record the actual source owner and source reference. If the source belongs to I.U.S.C., I.U.S.C. remains the source owner and Government preserves and routes the supplied reference.
- Record each physical custody handoff. Keep every source-dependent fact tied to its actual source reference and record referral outcomes from destination responses.
- When digital service returns, reconcile in register order through the authorized Veteran Affairs operator surface. Preserve the original paper receipt time, PPR reference, physical original location, custody reference and optional scan hash/page count separately from later digital creation time.
- Write the resulting GVA reference back into the register and retain the paper original under the applicable record schedule. If no authorized disposition schedule exists, hold the original rather than destroying it.
Government Veteran & Service-Family Administration
VSA-INT-1 — Veteran / Service-Family Administrative Intake
Controlled paper reference: PPR-VETERANS-SERVICE-____________-YYYYMMDD-______
Register ID
Register entry no.
Received local date/time
Timezone
Receiving office / initials
Privacy / classification marking
Record the PPR number in the bound register before routing. Keep protected fields under the marked privacy classification and record source-dependent facts only against their competent-source references.
Request type: □ service-history reference □ general inquiry □ record correction □ assistance/program intake □ recognition/benefit source reference □ transition/support referral □ memorial record
Relationship / role (asserted by submitter only): □ self/service member □ self/veteran □ family □ survivor □ representative □ researcher □ other
Protected contact details
Person / record / memorial subject label (PROTECTED)
Matter summary and administrative help requested
Existing source owner/reference, if supplied
Submitter attestation: I submit these details for administrative handling. Signature: ____________________ Date: ______________
Routing, custody and reconciliation
| Date/time | From / to | Purpose / action | Signature / initials |
|---|---|---|---|
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
Physical original location
Custody-log reference
Scan SHA-256, if scanned
Source page count
Resulting GVA reference
Reconciled GMT / by
Reconciliation discrepancy / correction note
□ Original paper receipt time preserved separately from digital creation/reconciliation time. □ PPR reference written back to the bound register. □ Paper original retained under the owning record schedule. □ Protected information remains protected.
Government Veteran & Service-Family Administration
VSA-HIST-2 — Service-History / Status Source-Reference Record
Controlled paper reference: PPR-VETERANS-SERVICE-____________-YYYYMMDD-______
Register ID
Register entry no.
Received local date/time
Timezone
Receiving office / initials
Privacy / classification marking
Record the PPR number in the bound register before routing. Keep protected fields under the marked privacy classification and record source-dependent facts only against their competent-source references.
Use this form to record a source reference for verification.
Reference class: □ service history □ veteran-status source □ correction/superseding source
Source owner: □ Government □ I.U.S.C. □ other competent source
Source namespace / record system
Exact source reference
Source label as supplied (PROTECTED where necessary)
Correction-of prior source-reference record, if any
Source-owner verification result/reference
□ Keep the source-dependent fact in source review until the competent source confirms it. □ I.U.S.C. records remain under I.U.S.C. source ownership.
Routing, custody and reconciliation
| Date/time | From / to | Purpose / action | Signature / initials |
|---|---|---|---|
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
Physical original location
Custody-log reference
Scan SHA-256, if scanned
Source page count
Resulting GVA reference
Reconciled GMT / by
Reconciliation discrepancy / correction note
□ Original paper receipt time preserved separately from digital creation/reconciliation time. □ PPR reference written back to the bound register. □ Paper original retained under the owning record schedule. □ Protected information remains protected.
Government Veteran & Service-Family Administration
VSA-SUP-3 — Assistance / Program / Transition-Support Referral
Controlled paper reference: PPR-VETERANS-SERVICE-____________-YYYYMMDD-______
Register ID
Register entry no.
Received local date/time
Timezone
Receiving office / initials
Privacy / classification marking
Record the PPR number in the bound register before routing. Keep protected fields under the marked privacy classification and record source-dependent facts only against their competent-source references.
Referral class: □ transition support □ Government Human Services □ Government records □ Government program information □ I.U.S.C. source owner □ other support
Destination owner: □ Government □ I.U.S.C. □ other competent source
Destination office/service label and reference
Protected need/request summary
Administrative routing state: □ recorded □ routed □ response reference recorded □ closed administratively
Response/cross-reference if actually received
Record destination acceptance, eligibility, enrollment, benefit, payment, treatment or other outcome only from the destination or source record actually received.
Routing, custody and reconciliation
| Date/time | From / to | Purpose / action | Signature / initials |
|---|---|---|---|
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
Physical original location
Custody-log reference
Scan SHA-256, if scanned
Source page count
Resulting GVA reference
Reconciled GMT / by
Reconciliation discrepancy / correction note
□ Original paper receipt time preserved separately from digital creation/reconciliation time. □ PPR reference written back to the bound register. □ Paper original retained under the owning record schedule. □ Protected information remains protected.
Government Veteran & Service-Family Administration
VSA-REC-4 — Recognition / Award / Benefit Source-Reference Review
Controlled paper reference: PPR-VETERANS-SERVICE-____________-YYYYMMDD-______
Register ID
Register entry no.
Received local date/time
Timezone
Receiving office / initials
Privacy / classification marking
Record the PPR number in the bound register before routing. Keep protected fields under the marked privacy classification and record source-dependent facts only against their competent-source references.
Reference class: □ recognition/award source □ benefit/program source □ correction source
Competent source owner: □ Government □ I.U.S.C. □ other competent source
Exact authoritative source/instrument reference
What the source is asserted to establish
Verification adapter / human source-owner verification evidence
Public-safe publication authorization reference, if any
□ Effect-bearing award, recognition or benefit entries require the authoritative source or instrument reference. □ Public projection requires verified competent source and publication authorization.
Routing, custody and reconciliation
| Date/time | From / to | Purpose / action | Signature / initials |
|---|---|---|---|
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
Physical original location
Custody-log reference
Scan SHA-256, if scanned
Source page count
Resulting GVA reference
Reconciled GMT / by
Reconciliation discrepancy / correction note
□ Original paper receipt time preserved separately from digital creation/reconciliation time. □ PPR reference written back to the bound register. □ Paper original retained under the owning record schedule. □ Protected information remains protected.
Government Veteran & Service-Family Administration
VSA-MEM-5 — Memorial Record / Correction Request
Controlled paper reference: PPR-VETERANS-SERVICE-____________-YYYYMMDD-______
Register ID
Register entry no.
Received local date/time
Timezone
Receiving office / initials
Privacy / classification marking
Record the PPR number in the bound register before routing. Keep protected fields under the marked privacy classification and record source-dependent facts only against their competent-source references.
Request: □ memorial source record □ correction □ removal/review request □ historical inquiry
Person / memorial subject label (PROTECTED until publication is authorized)
Competent source owner and exact source reference for death/service/status/honor facts
Requested memorial text or correction (administrative submission; not yet public)
Source verification / publication authorization evidence
Record death, military service, veteran status, honor or memorial eligibility only from the competent source reference. Public memorial publication also requires separately verified source evidence and authorization.
Routing, custody and reconciliation
| Date/time | From / to | Purpose / action | Signature / initials |
|---|---|---|---|
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
Physical original location
Custody-log reference
Scan SHA-256, if scanned
Source page count
Resulting GVA reference
Reconciled GMT / by
Reconciliation discrepancy / correction note
□ Original paper receipt time preserved separately from digital creation/reconciliation time. □ PPR reference written back to the bound register. □ Paper original retained under the owning record schedule. □ Protected information remains protected.
Government Veteran & Service-Family Administration
VSA-RCT-6 — Submitter Receipt / Status / Correction
Controlled paper reference: PPR-VETERANS-SERVICE-____________-YYYYMMDD-______
Register ID
Register entry no.
Received local date/time
Timezone
Receiving office / initials
Privacy / classification marking
Record the PPR number in the bound register before routing. Keep protected fields under the marked privacy classification and record source-dependent facts only against their competent-source references.
Submitter receipt copy: The receiving office acknowledges administrative receipt under the PPR reference above. Keep this receipt with the request reference and any later source-verification or status notices.
Safe request class
Current administrative state: □ received □ triage □ information requested □ source review □ routed □ recorded for reference □ closed □ withdrawn
Next administrative step / safe status note
Correction requested by submitter, if any
Correction received date/time / staff initials
Routing, custody and reconciliation
| Date/time | From / to | Purpose / action | Signature / initials |
|---|---|---|---|
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
Physical original location
Custody-log reference
Scan SHA-256, if scanned
Source page count
Resulting GVA reference
Reconciled GMT / by
Reconciliation discrepancy / correction note
□ Original paper receipt time preserved separately from digital creation/reconciliation time. □ PPR reference written back to the bound register. □ Paper original retained under the owning record schedule. □ Protected information remains protected.
Government Veteran & Service-Family Administration
VSA-REG-7 — Bound Register Continuation / Digital Reconciliation
Controlled paper reference: PPR-VETERANS-SERVICE-____________-YYYYMMDD-______
Register ID
Register entry no.
Received local date/time
Timezone
Receiving office / initials
Privacy / classification marking
Record the PPR number in the bound register before routing. Keep protected fields under the marked privacy classification and record source-dependent facts only against their competent-source references.
Use one line per controlled PPR reference. Never erase or reuse a number; retain void entries with reason/date/initials.
| Entry | PPR reference | Received | Safe request class | Classification | Custody/location | Receipt issued | GVA ref | Close/hold/void |
|---|---|---|---|---|---|---|---|---|
Outage / reconciliation control
Register custodian
Controlled blank-stock location
Outage start/end
Last entry reconciled
Routing, custody and reconciliation
| Date/time | From / to | Purpose / action | Signature / initials |
|---|---|---|---|
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
| ________________ | ________________ | ____________________________ | ____________ |
Physical original location
Custody-log reference
Scan SHA-256, if scanned
Source page count
Resulting GVA reference
Reconciled GMT / by
Reconciliation discrepancy / correction note
□ Original paper receipt time preserved separately from digital creation/reconciliation time. □ PPR reference written back to the bound register. □ Paper original retained under the owning record schedule. □ Protected information remains protected.